Yes. All products sold at CALTONE are 100% authentic and brand new. We source our inventory from legitimate retail channels in the United States, including brand-owned retail stores and major U.S. retailers.

No. CALTONE is an independent online retailer and is not an authorized dealer or affiliated with Nike, Inc. All brand names and trademarks belong to their respective owners.

We recommend checking the size guide on each product page before ordering. Sizing and fit may vary by style. If you need assistance with a specific item, please contact us before placing your order.

If you need to cancel or modify your order, please contact us as soon as possible at support@caltone.net. We will do our best to accommodate your request before your order is processed or shipped. However, changes and cancellations cannot be guaranteed.

Please contact us immediately if you need to update your shipping address. Address changes may be possible before shipment but cannot be guaranteed once an order has been processed or shipped.

We currently ship within the contiguous United States (the 48 mainland states) only. We do not offer international shipping at this time.

Shipping rates and available delivery options are displayed at checkout.

For more details, please refer to our Shipping Policy.

Orders are typically processed and shipped within 1–2 business days. Once your order ships, you will receive a shipping confirmation email with tracking information.

We primarily ship via USPS Ground Advantage and UPS Ground. The shipping carrier and service are selected based on the package and destination.

Expedited shipping options may also be available at checkout.

Once your order ships, you will receive a shipping confirmation email with a tracking link. You can also check your order status through the link provided in your order confirmation email.

Delivery times vary by destination and carrier, and estimated delivery dates are not guaranteed.

We accept return requests within 30 days of delivery. Items must be unused, unworn, and in their original condition.

Apparel and accessories must include all original tags. Footwear must be returned in its original shoe box, securely packed inside a separate shipping box.

For complete details, please review our Return Policy.

Customers are responsible for return shipping costs. You may use our prepaid return shipping label for $9.99, which will be deducted from your refund, or arrange return shipping with a carrier of your choice at your own expense.

Please email support@caltone.net with your order number and the item(s) you would like to return.

Our customer support team will provide a Return Merchandise Authorization (RMA) number and return instructions.

We do not currently offer direct exchanges. If you need a different size or color, you may return the eligible item for a refund and place a new order through our website.

Please note that product availability may change.

Once we receive and inspect your returned item, an approved refund will be issued to your original payment method.

Please allow additional time for your bank or payment provider to process the refund. Original shipping charges are non-refundable.

If you use our prepaid return label, the $9.99 return shipping fee will be deducted from your refund.