Terms of service

Last Updated: February 27, 2026

Welcome to CALTONE. These Terms of Service ("Terms") govern your access and use of our website at www.caltone.net ("Site"). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. Business Identity
CALTONE is an independent online retailer based in Anaheim, California, USA. CALTONE operates as an online-only store and does not offer in-person visits or local pickup.

2. Eligibility
You must be at least 18 years old, or have permission from a parent or legal guardian, to use this Site. You agree to comply with all applicable laws and regulations when using the Site.

3. Product Information
We strive to provide accurate product descriptions, pricing, and availability. However, product details (including color display on your device) may vary. We reserve the right to update product information, pricing, or availability at any time.

4. Pricing and Payments
All prices are listed in U.S. Dollars (USD) unless otherwise noted. Payments are processed securely through authorized third-party payment processors. We do not store your full payment information on our servers.

5. Order Processing and Shipping
Orders are processed within the timeframe stated in our Shipping Policy. Delivery times vary by destination and carrier conditions. Shipping fees are non-refundable after an order has shipped.
Please review our Shipping Policy for details.

6. Returns and Refunds
Returns may be requested within 30 days of delivery, subject to eligibility requirements in our Returns & Refunds Policy. Return shipping costs are the responsibility of the customer unless otherwise stated.
Please review our Returns & Refunds Policy for details.

7. Intellectual Property
All content on this Site, including text, images, graphics, logos, and trademarks, is the property of CALTONE or its licensors and is protected by applicable laws. No content may be copied, reproduced, modified, or distributed without prior written consent.

8. Prohibited Conduct
You agree not to:
• Use the Site for unlawful purposes
• Upload or transmit malware or harmful code
• Interfere with the Site’s functionality or security
• Collect personal information of others without consent
Violation may result in suspension or termination of access.

9. Limitation of Liability
To the maximum extent permitted by law, CALTONE is not liable for indirect, incidental, consequential, or punitive damages arising from your use of the Site or products. Our total liability will not exceed the amount paid for the applicable order.

10. Indemnification
You agree to indemnify and hold harmless CALTONE, its officers, directors, employees, and affiliates from claims or expenses arising from your use of the Site or violation of these Terms.

11. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

12. Changes to These Terms
We may update these Terms at any time. The latest version will be posted on this page. Continued use of the Site constitutes acceptance of the updated Terms.

13. Contact
For questions about these Terms:
Email: support@caltone.net